COMMUNICATING
WITH THE DEAF Chapter Two Resource Write messages if the client
can read. Use devices with illustrations
to facilitate communication. Be concise with your statements
and questions. Ask how others communicate with
the deaf client.
COMMUNICATING WITH THE VISUALLY IMPAIRED
Treat the client as you would a fully-sighted person to enhance confidence. Use "look" and "see" as you would normally.
Be careful not to move the clients things around unless the client requests you to do so. Put all chairs in their place.
Call out the clients name and introduce yourself. Explain the purpose of the visit.
Ask the client to explain the extent of their impairment. Legal blindness is not necessarily total blindness.
Allow the client to touch you, if desired. You may offer a hand to let the client know you are listening.
Encourage familiarity with independence whenever possible. Dont be overly protective.
Benefits Counseling Certification Program Chapter Two--6/2000
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