FAMILY, PARENTING, AND CHILD WELFARE
Supporting families and individuals through domestic legal matters, such as custody, visitation rights, child support, child safety, and name changes.​​
​​Family Helpline
​
Speak with an experienced child welfare attorney about Child Protective Services (CPS) issues in Texas. We provide callers with reliable legal information and education — over the phone and in an anonymous setting. Anyone may call the Family Helpline, not just the parents of children involved with Child Protective Services. We frequently speak with extended relatives, family friends, and other concerned community members. ​
​
​
ELIGIBILITY
​
There are no eligibility requirements — we accept all callers with questions about Texas Child Protective Services.
​
​
HOW TO GET HELP
​
The Family Helpline
Monday - Friday | 9:00 AM - 6:00 PM
844.888.6565
​
​
Texas Family Help Link
Connect with local legal aid and self-resources for child welfare issues in one simple application. Quickly find out if you are eligible for legal aid services, then match with organizations specializing in child and youth welfare issues, including:
​
CPS issues
Accessing government benefits
Foster youth rights
Protecting children from abuse and neglect
Juvenile record sealing, driver’s license restoration, and name changes
Nonparent caregivers, such as relatives and friends
ELIGIBILITY​
Your issue must be related to children and youth's safety, health, and stability
HOW TO GET HELP
Texas Family Help Link
Visit TexasLawHelp.org/FHL
Texas Family Help Link is project of Texas Legal Services Center (TLSC) in collaboration with Texas RioGrande Legal Aid, Texas Advocacy Project, Disability Rights Texas, and Legal Aid of NorthWest Texas.
TexasLawHelp.org, another program of TLSC, is dedicated to providing free, reliable legal information to low-income Texans.
​​​​Parenting Order Legal Line
Chat with a TLSC attorney about parenting legal issues like visitations, custody, and modifications to those types of court orders. Online chat is available on txaccess.org during operating hours.
​
We offer legal information and referrals about access and visitation to all chat users. Eligible parents may also receive brief legal advice on custody and visitation matters.
​
​
ELIGIBILITY
Any noncustodial parent is eligible for legal advice. Custodial parents must be at or below 125% of the Federal Poverty Guidelines.
A parent does not need to reside in Texas to qualify if one of the following requirements are met:
the child resides in Texas, there is a Texas order in place, or there is a substantial tie to Texas
​
​
HOW TO GET HELP
​
Parenting Order Legal Line
Monday & Wednesday | 1:00 PM - 5:00 PM
Friday | 1:00 PM - 3:00 PM
​