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Client Story: A Veteran Gets a Renewed Sense of Pride for Her Military Service

Mary tried many options before reaching out to TLSC for assistance with her Military Discharge Upgrade request, including a self-petition, help from others, and even working with veterans’ agencies. Nothing worked. Working with TLSC, she received an Honorable Discharge and is pursuing a career in government.




In January 2015, I was forcibly discharged from the Army after an unfounded investigation despite having an otherwise spotless MPR. My discharge character was listed as General Discharge under Honorable Conditions; however, the separation code of my DD-214 prevented me from obtaining a government position, working in civil service, and receiving state unemployment and education assistance. Since I was not prepared to leave my military career, I had not properly saved funds, gone job hunting, or otherwise prepared for life outside the military.

DD 214 Document
DD 214 is a document issued upon a military service member's retirement, separation, or discharge from active duty.

Many legal and formatting rules must be followed when submitting for a discharge upgrade. I previously tried on my own, with others' help, and even with veteran assistance programs I was still unable to do so. Thanks to the wonderful legal team at TLSC, I received my discharge upgrade, which renewed my sense of pride for my service.

Because of this change, I will be able to continue my education and pursue my government career! For a long time, I thought this issue would never be solved, but Texas Legal Services Center helped resolve my legal troubled and got me what I deserved.


— Mary (Austin, TX)


Help us serve more Texans like Mary.

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